MGB Client Zone
Case study
- Client: AG Insurance
- Role: UX/UI Designer
- Period: 2019
- Tools: Sketch, InVision, Adobe Photoshop, Adobe Illustrator
Situation
I was asked to do the UI Design of the MGB, or 'My Global
Benefits' in full, client zone for clients of AG Insurance. Here
clients can view their current evolution of declarations of
ambulatory care or hospitalization, add new declarations, check
their coverages and much more.
Together with the AG design team, we completely redesigned
their outdated client tool. From wireframes to deliverables,
html-slicing, and design documentation for the development
team. During the process multiple internal user tests were
performed to refine the functional specifications and increase
the user friendliness.
My most important tasks, responsibilities and activities
- Together with the UX-team, we created a user
needs/requirements analysis
- Translate the ideas into hi-fidelity interactive wireframes
- Create the final responsive UI designs
- Follow-up user testing and make changes where needed
- Hold multiple presentations of the design in progress and
defend the design decisions we made as a team
- Provide an html-slicing and design documentation for the
development team
- Follow up with development to make sure the flow was
developed according to specifications